Privacy Policy

1. Information We Collect

We collect the following types of personal information:

• • Registration data: name, email, date of birth, address, phone number
• • Identity verification documents (KYC): government ID, proof of address
• • Financial data: payment method details (tokenised — no raw card numbers stored)
• • Transaction history: deposits, withdrawals, game activity
• • Technical data: IP address, device type, browser, session logs

2. How We Use Your Information

• • Account creation, maintenance, and authentication
• • Processing deposits, withdrawals, and bonus awards
• • Identity verification (KYC/AML compliance)
• • Fraud detection and prevention
• • Responsible gaming monitoring and intervention
• • Customer support communications
• • Marketing communications (opt-in only)

3. Data Sharing

We do not sell your personal data to third parties. We share data only where necessary: payment processors (for transaction handling), identity verification providers (KYC), fraud prevention services, and regulatory authorities where legally required. All third-party processors are contractually required to maintain appropriate security standards.

4. Data Security

All data is transmitted using TLS 1.3 encryption. Payment card data is tokenised — we do not store raw card numbers. Access to personal data is restricted to authorised staff on a need-to-know basis. We conduct regular security audits. Data breach notification procedures comply with applicable legislation.

5. Cookies

We use cookies for session management, fraud prevention, analytics, and personalisation. Essential cookies are required for the platform to function. Analytics and marketing cookies require your consent. You can manage cookie preferences in your browser settings. Blocking cookies may affect platform functionality.

6. Data Retention

Account data is retained for the duration of your account plus 5 years to comply with anti-money-laundering regulations. Transaction records are retained for 7 years. KYC documents are retained as required by applicable law. You may request deletion of marketing data at any time.

7. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• • Access the personal information we hold about you
• • Correct inaccurate or incomplete information
• • Withdraw consent for non-essential data processing
• • Request deletion of personal data (subject to legal obligations)

To exercise these rights, contact our privacy team via live chat or email.

8. Contact

For privacy-related enquiries, contact our support team via live chat at limitlesscasino-canada-ca.com or email us through your account settings. We respond to privacy requests within 30 days.